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Digital Skills

Design Thinking: From Problems to Solutions

Learn to understand user needs, define problems, generate creative ideas, build simple prototypes, and test innovative solutions using the design thinking process.

7 Modules 7 lessons 3h EQF-Level 3 Self-paced
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About the course

About this course

Design thinking is a human-centred approach to solving problems and developing innovative solutions. This course introduces learners to a structured process for understanding people, identifying challenges, exploring ideas, and testing possible solutions.

Learning outcomes

By the end of this course, learners will be able to:

  • Explain the principles and stages of design thinking.
  • Identify user needs through observation, questions, and empathy.
  • Define a clear problem statement based on user needs.
  • Generate and evaluate creative ideas.
  • Develop a simple prototype and gather feedback to improve it.

Course modules

  1. Introduction to design thinking
  2. Empathise: understanding users and their needs
  3. Define: framing the right problem
  4. Ideate: generating and selecting ideas
  5. Prototype and test: developing and improving solutions

Learning activities

Learners will work through a real-world challenge, create a problem statement, brainstorm possible solutions, design a simple prototype, and propose a way to test it with users.

Assessment and completion

Assessment includes practical activities and a final knowledge quiz. Learners should complete all modules and activities and score at least 70% in the final assessment.

Modules

This module is a single lesson.

This module is a single lesson.

This module is a single lesson.

This module is a single lesson.

This module is a single lesson.

This module is a single lesson.

This module is a single lesson.

Keywords

digital literacy digital skills online safety email messaging information literacy device safety digital communication beginner